Sheltered Housing Officer

The role

Job Title: Sheltered Housing Officer

Salary Range: £35,095-£42,525 per annum

Permanent (Full-Time)

Location: Wandsworth

Objective of role 

The Supported Housing Services – has three strands which are: Sheltered Housing comprising of 26 sheltered schemes, in Battersea, Tooting, Putney & Roehampton. Community Development, and Tenancy Support Service for vulnerable clients who have difficulty maintaining their tenancy.

Who are we looking for?

We are seeking an enthusiastic, effective and committed Sheltered Housing Officer, who is passionate about the delivery of excellent public sector housing services, to join our dedicated professional Sheltered Housing team, helping to deliver a first-class service to our Sheltered Housing residents developing strong communities and encouraging active residents in an exciting and welcoming environment.

About the role:

You need experience of working with older people or people with vulnerabilities and have the ability to assess needs for housing and support, and to undertake risk assessments and support planning. If you have experience in areas such as mental health, health and support services it will be an advantage, although we will support the right person to gain these skills. It is essential however, that you are someone who strives for success, who aligns with our values and who mirrors our desire to develop and deliver the best services possible for our customers.

You should have a positive, flexible and customer-focused working style and have excellent IT, written and verbal communication skills. Be well organised with the ability to prioritise your workload and work effectively across more than one scheme.  Work well under pressure, including managing emergency situations and also have the ability to work well on your own initiative. There will be opportunities to further your career development.

Essential Qualifications, Skills and Experience

• Knowledge and understanding of the aims of sheltered housing.
• Ability to write concise reports including the completion of Independence Plans and keep accurate records, both computer and written copies.
• Experience of using IT applications including Microsoft Word and Excel.
• Ability to travel and provide cover at various sheltered sites.
• Ability to undertake professional training.

Indicative Recruitment Timeline

Closing Date:  Sunday 14^th July 2024

Shortlisting Date: W/C 15^th July 2024

Interview Date: TBC

Useful Information:

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer, if you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan. For more details, please click here